Shipping Policy

Thank you for shopping with Veyesbeauty. We are committed to providing a reliable and transparent shipping experience.

Please review the following information before placing your order.

1. Order Processing

Orders are generally processed within 1-3 business days after payment confirmation.

Processing times may be longer during holidays, promotional events, or periods of high order volume.

Business days exclude weekends and public holidays.

2. Estimated Shipping Time

Our estimated shipping timeframe is 7-15 business days after dispatch.

Shipping times may vary depending on your destination, carrier operations, and customs procedures.

The total estimated delivery time includes order processing and shipping.

Delivery estimates are not guaranteed delivery dates and do not affect your rights under applicable consumer protection laws.

3. Shipping Destinations

Available shipping destinations are displayed during checkout.

Enter your delivery address to confirm whether shipping is available to your location.

Some regions may be excluded or subject to additional delivery restrictions.

4. Shipping Costs

Shipping costs, if applicable, are calculated and displayed during checkout before you complete your purchase.

Any available free-shipping offers will be displayed on our website or at checkout.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when tracking is available.

Tracking updates may take 24-72 hours to appear after dispatch.

You can use the tracking information provided to monitor your shipment.

6. Customs Duties and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, customers may be responsible for import charges that are not collected by Veyesbeauty at the time of purchase, where permitted by law.

Any applicable charges and responsibilities will be governed by the information provided at checkout and relevant legal requirements.

Customs clearance procedures may cause additional delivery delays.

7. Shipping Delays

Although we aim to meet our estimated delivery times, delays may occur due to:

• Customs inspections or clearance procedures.
• Carrier disruptions or transportation issues.
• Severe weather or natural events.
• Public holidays and seasonal demand.
• Incorrect or incomplete delivery information.
• Other circumstances outside our reasonable control.

If your shipment is significantly delayed, please contact our customer support team.

We will assist you in investigating the shipment and provide an appropriate resolution in accordance with applicable law.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your delivery details, contact us as soon as possible.

We will attempt to update your information before dispatch, but changes cannot be guaranteed once an order has shipped.

9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please contact us.

We will review the situation and work with the shipping carrier to investigate the issue.

Where an order is lost or not delivered, we will provide the remedies required by applicable consumer protection laws.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Include your order number, a description of the damage, and photographs if available.

We will review your request and assist you with an appropriate resolution.

11. Multiple Shipments

In some cases, items from the same order may be shipped separately.

If this happens, you may receive separate tracking information for each shipment.

12. Contact Us

For shipping questions or assistance, contact:

Veyesbeauty
Email: contact@veyesbeautyshop.com
Website: veyesbeautyshop.com

We reply within 24-48 hours.